Effective Date:03-11-2025
At OutClass (“we”, “us”, “our”), your privacy and trust matter.
We are committed to protecting your personal data and ensuring a secure, transparent, and trustworthy shopping experience.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit OutClass.com.pk or contact us via WhatsApp, email, or social channels.
By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information to process your orders, improve your experience, and provide customer support.
1. Personal Information
When you place an order or contact us, you may provide:
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Billing Address (if applicable)
2. Device & Browsing Data
Automatically collected through cookies/website tools:
- IP address
- Browser & device type
- Pages viewed
- Time spent on site
- Traffic source/referral tracking
- Location (approximate, not precise)
3. Payment Information
For online payments, payment is processed by secure third-party partners.
We do not store your full card/bank details on our servers.
How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Personalize shopping experience
- Improve website performance
- Send order updates & notifications
- Share promotions & new product updates (only if you consent)
We do not sell or rent your personal information to any third party.
Sharing of Information
- We may share necessary data only with trusted partners:
- Delivery & courier companies
- Payment processing partners
- IT/website security service providers
- Customer support platforms
- All partners follow strict privacy and data-protection standards.
Data Security
We use security measures to protect your information including:
- SSL encryption
- Firewall protection
- Secure email & hosting systems
- Limited access to customer data
We never ask for sensitive information like passwords, PIN codes, or ATM details.
Cookies & Tracking
Our website uses cookies to:
- Improve site performance
- Save cart & login preferences
- Provide personalized recommendations
- Analyze traffic for better user experience
You can disable cookies in your browser settings, but some features may not work properly.
WhatsApp Communication
When you contact us via WhatsApp:
- Your phone number & chat messages may be stored for support & order tracking
- We may send order updates & service messages
- You can opt-out anytime
Changes to This Policy
We may update this Privacy Policy to reflect:
- Legal requirements
- Business updates
- Website improvements
Revised policies will be posted here with an updated date.
Your RightsYou can request to:
- Access your stored information
- Update/correct your details
- Request deletion of your personal data
- Opt-out of promotional messages
Contact us at: support@outclass.com.pk
By using outclass.com.pk you agree to the terms outlined in this Privacy Policy.